SMS Terms & Conditions

  1. SMS Consent Communication:
    The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    If you have consented to receive text messages from Hotel Supplies USA, you may receive messages related to the following:
  • Delivery Schedules
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Note: If the customer has selected a conversational use case, do not include promotional offers in the SMS communications. Ensure the customer adds matching use cases to this portion of the Terms information.

Example:
“Hello, this is a friendly reminder of your upcoming Shipment from Hotel Supplies USA at Your Property on3/15/25 at 11 AM . You can reply STOP to opt out of SMS messaging from Hotel Supplies USA at any time.”

  1. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [Shipments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

  1. Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  2. Opt-In Method:
    You may opt-in to receive SMS messages from Hotel Supplies USA in the following ways:
  • Verbally, during a conversation
  1. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  2. Help:
    If you are experiencing any issues, you can reply with the keyword “HELP.” Or, you can get help directly from us at [insert support link].

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  1. Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

Privacy Policy
The privacy policy’s sharing section must explicitly state:
“SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”

Opt-in Language
This specific statement will be included in the “Contact Us” section:

“You can text us at 1-864-6590017 for information regarding our services. By texting Hotel Supplies USA at 1-864-6590017, you agree to receive [campaign type (e.g., Conversational, Marketing, Notifications)] messages from Hotel Supplies USA. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit [https://www.hotelsuppliesusa.com/privacy-policy/] to see our privacy policy and [https://www.hotelsuppliesusa.com/about-us/sms-terms-conditions/] for our Terms of Service.”